Before You Remove That Old A/B Test, Check If It Actually Ended
A task ticket on a recent engagement read almost exactly like this: “Remove the old pricing-page A/B test, it ended months ago.” The ticket had...
18 articles
If your marketing team doesn’t trust the numbers in your dashboards, you have a tracking problem — and you’re not alone. Most B2B SaaS companies running GA4 are working with data that’s anywhere from slightly off to fundamentally unreliable. Default configurations miss conversion events. UTM parameters get stripped or mangled. Form submissions never reach the CRM. And because everything looks roughly plausible on the surface, teams optimize campaigns against incomplete data for months before anyone catches it.
Broken analytics isn’t just a reporting inconvenience — it’s a revenue leak. When your marketing team can’t confidently attribute pipeline to campaigns, every budget conversation becomes a guessing game. When form submissions silently fail, you’re losing leads you paid to acquire. When your CRM and analytics tell different stories, trust erodes and decision-making slows down.
These articles cover the most common analytics failures I see across B2B SaaS marketing teams, practical audit frameworks you can apply without being a data analyst, and the tracking architecture decisions that separate teams who trust their data from teams who just hope it’s close enough.
A task ticket on a recent engagement read almost exactly like this: “Remove the old pricing-page A/B test, it ended months ago.” The ticket had...
Ask most marketing teams for their tracking plan and they open a GA4 dashboard. That is not a plan. A dashboard reports whatever is currently...
Somewhere in your market this week, an assistant recommended a competitor to a buyer who never touched a search results page. You did not see...
Somebody in the room asks whether your ChatGPT visitors behave any differently than your Perplexity visitors. You open GA4 to check, and the honest answer...
Your search traffic is flat. Your Direct traffic is climbing, and somebody in the meeting has already floated a theory: maybe it’s Google’s AI answers....
You have been told your site needs server-side tracking. Possibly more than once, by more than one supplier, with a diagram. The diagram was persuasive...
You are in the meeting where someone asks what the paid budget produced. The pixel is installed. It has been installed for two years. And...
Most marketing teams never chose their tracking setup. They inherited it, from an agency, a departed ops hire, or three consecutive quarters of somebody adding...
A marketing lead defends a channel in the quarterly review using GA4’s own attribution report, confident the number is real. Three questions in, nobody in...
A B2B SaaS team’s meeting-to-CRM automation dropped records for weeks, and the dashboard stayed green the entire time. The account managers felt it before anyone...
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